PhoneLine +

PhoneLine+ is designed to replace the traditional landline service using VoIP technology to deliver calls over the broadband network, specifically targeted at micro businesses in the UK who rely on single analogue exchange lines. PhoneLine+ is a hosted telephony platform fully managed from the cloud, benefitting from Gamma’s highly reliable infrastructure. Designed specifically to be simple to set up and easy to use.

BT’s traditional PSTN phone network is scheduled to switch off on 31 January 2027. Businesses still using analogue or ISDN phone services need to plan their move to digital calling.
PhoneLine+ offers a broadband-based alternative for small businesses replacing a traditional landline. Nortelco can help you review your current setup and discuss whether PhoneLine+ suits your needs, including checking any equipment that relies on your existing phone line.

Choice of access PhoneLine+ can be accessed on a choice of devices including computer, laptop, IP phone, tablet, traditional handset using an adaptor and mobile phone. This means PhoneLine+ is applicable to a wider range of businesses  and there is no compulsory upfront investment in new hardware.

Out of Hours profile Set the Out of Hours profile for every day of the week and have an Out of Hours message that is specifically for when the business is closed rather than unable to answer a call. This gives your customers a competitive edge – managing customer expectations more effectively.

Customer analytics – built-in reporting to see your call patterns and usage trends, check that calls are being answered in their absence, and monitor progress against business goals. Reports can be filtered by time period, users and numbers, or you  can create and download a report to suit a specific need. This is value-added functionality for you which you would expect to pay more for to see this level of detail.