PhoneLine+ is designed to replace the traditional landline service using VoIP technology to deliver calls over the broadband network, specifically targeted at micro businesses in the UK who rely on single analogue exchange lines. PhoneLine+ is a hosted telephony platform fully managed from the cloud, benefitting from Gamma’s highly reliable infrastructure. Designed specifically to be simple to set up and easy to use.
As of 2025, the UK PSTN circuits will be shut off completely. This is a major step towards the United Kingdom’s mass IP-network migration, with VoIP core networks set to replace all the legacy PSTN services. It means that there is a significant opportunity in terms of both new and existing business. All of the WLR customers in your installed base will need migrating to a VoIP solution, many in the next 12-24 months as OpenReach continue to service notice on exchanges across the country. And there are around 3 million B2B PSTN and ISDN fixed lines that must be migrated by 2025, so plenty of new business to be won with PhoneLine+ that is ahead of the competition and designed specifically for this market.
Choice of access PhoneLine+ can be accessed on a choice of devices including computer, laptop, IP phone, tablet, traditional handset using an adaptor and mobile phone. This means PhoneLine+ is applicable to a wider range of businesses and there is no compulsory upfront investment in new hardware.
Out of Hours profile Set the Out of Hours profile for every day of the week and have an Out of Hours message that is specifically for when the business is closed rather than unable to answer a call. This gives your customers a competitive edge – managing customer expectations more effectively.
Customer analytics – built-in reporting to see your call patterns and usage trends, check that calls are being answered in their absence, and monitor progress against business goals. Reports can be filtered by time period, users and numbers, or you can create and download a report to suit a specific need. This is value-added functionality for you which you would expect to pay more for to see this level of detail.