Introducing

PhoneLine +

VOIP - A Hosted Telephony product hosted from The Cloud.

What is PhoneLine+?

PhoneLine+ is designed to replace the traditional landline service using VoIP technology to deliver calls over the broadband network, specifically targeted at micro businesses in the UK who rely on single analogue exchange lines. PhoneLine+ is a hosted telephony platform fully managed from the cloud, benefitting from Gamma’s highly reliable infrastructure. Designed specifically to be simple to set up and easy to use.

Why is there a demand for PhoneLine+?

As of 2025, the UK PSTN circuits will be shut off completely. This is a major step towards the United Kingdom’s mass IP-network migration, with VoIP core networks set to replace all the legacy PSTN services. It means that there is a significant opportunity in terms of both new and existing business. All of the WLR customers in your installed base will need migrating to a VoIP solution, many in the next 12-24 months as OpenReach continue to service notice on exchanges across the country. And there are around 3 million B2B PSTN and ISDN fixed lines that must be migrated by 2025, so plenty of new business to be won with PhoneLine+ that is ahead of the competition and designed specifically for this market.

Key Customer Benefits

Keep your number
With PhoneLine+, there is no need to start over because you can take your existing phone number with you, so there is no disruption, no time or money changing their signage, stationery, advertising etc.
Password Protected
Access to PhoneLine+ is password protected so your  information is held securely. One less thing to worry about.
Software Based
As a software-based solution, PhoneLine+ can be upgraded and maintained remotely, safeguarding your business as technology evolves.
Multiple Numbers
With PhoneLine+ you can have more than one phone number per subscriber, so they can choose to use dedicated numbers for different functions. This means you can anticipate the reason for the call and answer accordingly giving the impression of being a bigger business and improving customer experience.
Flexible Contracts
Unlike most broadband providers, we don’t insist on commitment. Choose from either a 24 month or a flexible rolling contract depending on your needs.
Contact Stuart for more information
stuartross@nortelco.co.uk
07884994499 or 01969621173

Key product features

Choice of access PhoneLine+ can be accessed on a choice of devices including computer, laptop, IP phone, tablet, traditional handset using an adaptor and mobile phone. This means PhoneLine+ is applicable to a wider range of businesses  and there is no compulsory upfront investment in new hardware.

 

Out of Hours profile Set the Out of Hours profile for every day of the week and have an Out of Hours message that is specifically for when the business is closed rather than unable to answer a call. This gives your customers a competitive edge – managing customer expectations more effectively.

 

Customer analytics – built-in reporting to see your call patterns and usage trends, check that calls are being answered in their absence, and monitor progress against business goals. Reports can be filtered by time period, users and numbers, or you  can create and download a report to suit a specific need. This is value-added functionality for you which you would expect to pay more for to see this level of detail.

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